On April 24, 2026, at the Centara Udon Hotel in Udon Thani, Assoc. Prof. (Spec.) Pol. Lt. Gen. Dr. Narong Kulnithet, Chairperson of the Ph.D. and Master’s Programs in Forensic Science at Suan Sunandha Rajabhat University and Project Leader, inaugurated a Public Hearing to elevate consumer protection standards. The event was held under the "Consultancy Project for Monitoring, Auditing, and Evaluating Key Issues in Consumer Protection (2nd Session, Fiscal Year 2025)."

The ceremony was presided over by General Sitthichai Makkoonchon, Member of the Monitoring and Evaluation Committee (MEC) for Consumer Protection. He was joined by a team of experts, academics, and project coordinators to share visions, guidelines, and strategies for promoting and protecting consumer rights within the broadcasting, television, and telecommunications sectors amidst the digital transformation.

This session focused on gathering feedback from stakeholders in the Northeastern region. The forum presented an overview of consumer protection in the digital age, addressing challenges in telecommunications, digital media, and public access to information, while seeking ways to align protection mechanisms with the local context.

The forum was attended by representatives from the public and private sectors, academia, civil society, and local residents from Udon Thani and neighboring provinces. Participants engaged in extensive discussions, highlighting issues such as telecommunications, digital media, online scams, and ensuring equitable access to services.

All feedback and suggestions will be analyzed and synthesized to formulate policy recommendations. These insights will support relevant agencies in effectively addressing public needs, ultimately fostering a consumer protection system that is efficient, transparent, and sustainable.